Frequently Asked Questions (FAQ)
🪑 Are all your items truly vintage?
Yes! Every piece at Retro Nest is 100% vintage or antique, lovingly sourced and carefully selected for its quality, craftsmanship, and character. Many items show signs of age, which we believe adds to their story and charm.
📐 Can I see more photos or request dimensions?
Absolutely! We’re happy to provide additional images, videos, or detailed measurements. Just drop us a message via our contact page or email us at [your email here].
🚚 Do you offer free delivery?
Yes—we offer free UK mainland delivery on orders over £600. For orders under that amount, shipping costs are calculated at checkout based on item size and location.
⏳ How long does delivery take?
Delivery typically takes 5–10 working days. For larger items, a specialist furniture courier will contact you directly to arrange a convenient time.
🌍 Do you ship internationally?
We do ship internationally on select items! Please get in touch before purchasing for a tailored quote and delivery timeline.
🔁 What is your return policy?
You can return items within 14 days of delivery as long as they are in the same condition. Please notify us within 48 hours of receiving your item if you intend to return it. Return shipping is at the buyer's expense unless the item is damaged or incorrect.
💳 What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options offered at checkout.
🧼 Do you clean or restore items before selling?
We give each piece a gentle clean and ensure it's ready for use while preserving its vintage integrity. Any restorations are noted in the product description—we don’t hide the history!
❓Still have questions?
No problem—we’re always happy to help. Reach out via our Contact Page or email us directly at [your email here] and we’ll get back to you as soon as possible.